A named point of contact
Agree on the engineer responsible for the engagement and the client owner who can resolve priorities and business questions.
FORWARD-DEPLOYED ENGINEERING
An engineer in the work.
A partner in the outcome.
A forward-deployed engineer (FDE) works directly with your client team, connecting business understanding, solution design, and hands-on delivery throughout the engagement.
WHAT YOUR FDE DOES
From the first conversation
to the everyday workflow.
The working arrangement, responsibilities, review cadence, and support scope are agreed with you before delivery begins.
- 01
Listen to the client
Work directly with the business owner, team lead, and people using the workflow. Understand their language, frustrations, and constraints.
- 02
Map the real process
Trace information, decisions, handoffs, and exceptions across people and existing tools.
- 03
Agree on the first outcome
Define a focused scope, success criteria, acceptance checks, and the responsibilities on both sides.
- 04
Prototype with the users
Make the proposed experience tangible. Test the important assumptions with the client before expanding the build.
- 05
Build the solution
Develop the application, integration, or AI workflow that fits the agreed problem, including access controls and failure handling.
- 06
Show progress directly
Bring working demos to the client, collect feedback, and explain technical choices and changes to scope.
- 07
Test in the business context
Validate the core journeys, representative data, edge cases, and the steps that require human approval.
- 08
Support adoption and improvement
Prepare documentation, training, rollout, and an agreed support arrangement. Use real feedback to guide the next iteration.
CLIENT ENGAGEMENT / MECHANICAL & HVAC
From hours in the field.
To a shared business record.
For a mechanical contractor, we designed, built, and operated a platform connecting crew hours to approvals and leadership reporting.
THE STARTING POINTThe work was happening.
The work was happening.
The record arrived later.
Field hours were captured on paper, re-entered days later, and approved through messages and conversations. The platform replaced that fragmented path with a shared record.
The client brings
Field crews, foremen, superintendents, and leadership — each with a different view of the same work.
The FDE brings
Platform design, build, and operation: mobile capture, enforced approvals, scoped reporting, and practical AI.
- 1
Crew
Log hours on a phone against the scheduled task, from the jobsite.
- 2
Foreman
Review the crew’s day and submit it for approval.
- 3
Superintendent
Approve, reject with a reason, or return the entry for correction.
- 4
Project & general management
Read live roll-ups scoped to the buildings and trades they manage.
- 5
Leadership
Review the portfolio with exceptions brought forward for attention.
HOW THE RELATIONSHIP WORKS
Direct access.
Clear responsibilities.
Your FDE stays close to the work. Your team stays involved in the decisions.
A regular working rhythm
Set a review cadence for demos, feedback, blockers, and scope decisions. Remote collaboration or on-site work is agreed to fit the engagement.
Ownership that is explicit
Define access, data handling, source-code ownership, documentation, and support responsibilities in the engagement agreement.
A BETTER WAY STARTS WITH A CONVERSATION
Big ambition.
A practical first step.
Tell us what’s getting in the way.
We’ll help you figure out what comes next.